How does the product warranty

Quality assurance of any product implies its compliance with certain requirements and characteristics, which are enshrined in the contract of sale. In the absence of such characteristics in the agreement, the goods with a guarantee must meet the requirements that are usually imposed on the quality of such things. If the seller or the manufacturer of the goods sets a certain warranty period, they are responsible for the compliance of the goods with the specified parameters during the declared period. The buyer also retains the right to make claims about the quality of the goods during the warranty period, if he finds certain defects or deterioration in the quality of his purchase.

When does the warranty period begin?


The commencement of the warranty period should be provided for in the contract of sale, and if there is no corresponding condition in the agreement, this period starts from the moment when the goods are handed over to the buyer.In some situations, the beginning of the warranty period may be delayed. So, if it is impossible to use the purchased goods through the fault of the seller (for example, there is no component), then the warranty period will begin only when the buyer has the opportunity to fully use the purchase for the intended purpose. Usually, in respect of component parts, their own warranty period is set, however, in the absence of such a condition, they are covered by the warranty period on the main product.

What is the seller or manufacturer of the product responsible for within the warranty period?


The seller or the manufacturer of the goods are responsible for the defects found in it before the expiration of the warranty period. At the same time, the availability of a guarantee frees the buyer from proving any circumstances related to the origin of the relevant defects. In this case, the seller or manufacturer is obliged to prove that the defects or damages were caused to the goods by the buyer himself, who violated the rules for using the purchased thing. If these circumstances are not proved, then it is the persons who have manufactured and sold the goods that will be considered guilty.
When buying a product without a guarantee, the buyer does not receive the indicated advantages, since he will have to prove the guilt of the manufacturer or seller of the appearance of deficiencies. The Consumer Protection Act allows the buyer, in the event of defects within the warranty period, to choose one of the requirements for the seller. In particular, the consumer may demand to return the full value of the goods, replace them with similar products, free of charge to eliminate the shortcomings, reduce the cost of the damaged item.


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